Customer Relation Management
Nated Systems help companies bridge the ever widening span between the overflow volume of complex data and optimize their ongoing operations and realize a greater digital reach. Our CRM stresses good ongoing relationships with customers. It holds that maintaining these relationships drives growth and profitability. By implementing our CRM solutions will increase your profitability by streamlining processes in your sales, marketing, and service divisions, and letting you focus on building and maintaining the customer relationships that matter.
Our CRM solution is a composite platform where everything crucial to developing, improving, and retaining your customer relationships is stored. Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not optimising your operating processes or making the most of your customer relationships or sales leads
CRM Features & Capabilities
1
Customer Service: Knowledge bases, Ticketing systems, Live chat, Customer, support portals
2
Sales: Creation of quotes, Order processing, Updating contact information, Sending e-mails, Sales forecasting, Evaluating employee performance
3
Marketing Automation: Email marketing, Lead management, Lead scoring and qualification, Landing page creation, Web forms, Marketing analytics